Welcome to the Local 440 Employee Website

Enrollment is coming soon.

April 1-21, 2026

NEW! Supplemental Benefits offered through Colonial Life.

Click red button below for more information.

Things to make note of for 2026-27 plan year

As a new Local 440 member

  • Medical:

    • Basic Plan and Choice Plan information can be reviewed here: Basic | Choice

    • Teladoc registration and information can be accessed here: Teladoc

  • Dental / Vision:

    • Be sure to complete any current treatment before joining your new plan. Review continuing care policies with MetLife before your plan changes here

    • You will not be receiving a dental or vision card

  • Pharmacy:

    • Fill your medications two weeks prior to your current insurance cancellation

    • Use Kroger Pharmacy to reduce your headaches and the Trust's cost

    • Call Matt Otey (Healthcare Trustee) 817-919-6994 if you have issues with your prescriptions

    • You will NOT get a separate Pharmacy card

    • If you ARE currently take a high cost or specialty drug - contact Matt Otey 817-919-6994

Contact Matt Otey for any new qualifying life events (QLES) - motey@iaff440.org

“My doctor says I don’t have coverage!”

Call NARUS concierge at 615-559-0418 to work through this issue. This helps our plan to properly communicate coverage to providers and report any issues taking place.

Questions?

Call Narus Customer Concierge:

615-559-0418

Monday–Friday from 7 a.m. to 7 p.m. CT to talk with a care team member

www.lucenthealth.com/cypress

Overview of Benefit Carriers

  • Medical Administrator

    Lucent Health / NARUS

    615-559-0418

    Learn more

  • Voluntary Vision / Dental

    Voluntary Vision / Dental

    MetLife

    1-800-438-6388

    Learn more

  • Pharmacy

    Kroger Prescription Plans

    1-800-482-1285

    Learn more

  • HSA / FSA

    WageWorks

    1-877-924-3967

    Learn more

  • Cost Saving Benefits

Claims Advocate

If you have questions regarding your medical plan or claims, please call NARUS Concierge: 817-721-4425

Unaddressed questions can be directed to Kris from LBG Advisors at 206-817-4219 (8:30-5pm, PST) | kris@lbgadvisors.com