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2025 Summary of Benefits (SBC)

Please note: Regenexx is not a free service and gets billed as a Tier 2, out patient surgery provider

Questions? Call Narus Customer Concierge:  615-559-0418

Claims Submission:  Lucent Health, PO Box 240427 Apple Valley, MN 55124 
​Payor ID: 88056 
Group number: I36 

What do if I need to request a pre-authorization form? What do I do if my doctor says that a pre-auth has not been responded to? Contact the Pre-cert line at 877-499-1774 or fax to 615-461-5354. Doctors offices typically process pre-certs within 3-5 business days. Follow up if pre-certs have not been received past that timeline.