Per federal requirements, Choice Plan deductible will increase to $1,700 for a self-only plan and $3,400 for a family plan.
Medical premiums will not change for the 2026 plan year.
Vision premiums will not change for the 2026 plan year.
Website created and managed by LBG Advisors and your Trustees
855 Tulsa Way Fort Worth 76107
Things to make note of as a new Local 440 member
Medical:
Dental / Vision:
Be sure to complete any current treatment before joining your new plan. Review continuing care policies with MetLife before your plan changes here
You will not be receiving a dental or vision card
Pharmacy:
Fill your medications two weeks prior to your current insurance cancellation
Use Kroger Pharmacy to reduce your headaches and the Trust's cost
Call Matt Otey (Healthcare Trustee) 817-919-6994 if you have issues with your prescriptions
You will NOT get a separate Pharmacy card
If you ARE currently take a high cost or specialty drug - contact Matt Otey 817-919-6994
Contact Matt Otey for any new qualifying life events (QLES) - motey@iaff440.org
“My doctor says I don’t have coverage!”
Call NARUS concierge at 615-559-0418 to work through this issue. This helps our plan to properly communicate coverage to providers and report any issues taking place.
Questions?
Call Narus Customer Concierge:
615-559-0418
Monday–Friday from 7 a.m. to 7 p.m. CT to talk with a care team member
www.lucenthealth.com/cypress
Overview of Benefit Carriers
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Medical Administrator
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Voluntary Vision / Dental
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Pharmacy
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HSA / FSA
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Cost Saving Benefits
Trustee Information
Austin Ambrosini
HC Trust Secretary / Treasurer
Works with members on medical billing, facility and physician
access issues. Primary contact with Lucent (TPA).
aambrosini@iaff440.org
916-204-5373
Matt Otey
Trustee
QLEs for actives, primary contact for Kroger (PBM).
motey@iaff440.org
817-919-6994
Zac Shaffer
President
Handles high level decisions and issues. Signs contracts and
agreements. Primary contact for LBG (healthcare consultant).
zshaffer@iaff440.org
Alan Lake
Trustee
QLEs and Medicare transitions for retirees. Handles file feed and
benefit platform issues and open enrollment. Main contact for
Antfarm and Plansource (eligibility platforms).
alake@iaff440.org
817-680-7811
Bobby Garza
Secretary Treasurer
Audits, plan billing, accounting.
bgarza@iaff440.org
832-704-0501
Liz Roden
Trustee as of January 1, 2026
Will handle QLEs and questions for new EMS employees
eroden@iaff440.org
817-944-2036
Claims Advocate
If you have questions regarding your medical plan or claims, please call NARUS Concierge: 817-721-4425
Unaddressed questions can be directed to Kris from LBG Advisors at 206-817-4219 (8:30-5pm, PST) | kris@lbgadvisors.com